Legal
Privacy Policy
Your privacy matters to us. This policy explains how Northeast Digital Signage collects, uses, and protects your information.
Last updated: August 5, 2026
Information We Collect
How We Use It
Cookies
Data Security
1. Introduction
Northeast Digital Signage ("we," "us," or "our") is a digital signage software and services provider serving Maine and New England. We are committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, schedule a demo, submit a partner application, or use our digital signage platform.
2. Information We Collect
We collect information in the following categories:
- Contact Information: Full name, business name, email address, phone number, and business location when you submit a form or contact us.
- Project Information: Type of business, estimated number of screens, number of locations, current digital signage software, interested package, hardware needs, installation needs, and project description.
- Partner Information: Company name, website, service area, type of company, number of existing digital signage customers, and services offered.
- Account Information: Login credentials, organization details, and usage data when you use our platform.
- Technical Data: IP address, browser type, device information, pages visited, and referral source.
- Communication Data: Records of correspondence, form submissions, and consultation bookings.
3. How We Use Your Information
We use the information we collect to:
- Respond to quote requests, demo bookings, and inquiries
- Recommend the appropriate software, hardware, and support package
- Provision customer accounts and provide onboarding
- Provide remote software support and troubleshooting
- Coordinate installation with local partners
- Process partner applications and manage partner relationships
- Send confirmation emails and text messages (where consent is provided)
- Track lead sources and tag package or partner interest
- Improve our website, services, and customer experience
- Comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. We use the following types of cookies:
- Essential Cookies: Necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services.
- Analytics Cookies: Allow us to count visits and traffic sources so we can measure and improve site performance. They help us know which pages are the most and least popular.
- Functional Cookies: Enable enhanced functionality such as remembering your preferences and form entries.
- Marketing Cookies: May be set on our site by advertising partners to build a profile of your interests and show relevant advertisements on other sites.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use some portions of our website.
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With Local Partners: When installation or on-site support is needed, we may share relevant project details with trusted local installation and IT partners in your area.
- Service Providers: Third parties that perform services on our behalf, such as CRM platforms, email delivery, and analytics providers.
- Legal Compliance: When required by law, court order, or government regulation.
- Business Transfers: In connection with a merger, acquisition, or asset sale.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data storage, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal information at any time, subject to certain legal exceptions.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Withdraw Consent: Withdraw consent for text message communications at any time.
- Data Portability: Request a transferable copy of your data.
To exercise any of these rights, please contact us using the information provided below.
9. Text Message Communications
By providing your phone number and checking the appropriate consent box on our forms, you agree to receive automated confirmation text messages and related communications from Northeast Digital Signage. Message and data rates may apply. You can opt out at any time by replying STOP to any text message or contacting us directly.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can promptly delete it.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Questions About Your Privacy?
We're happy to walk you through how we handle your data.
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